Refund Policy
Last updated: January 2026
Project Deposits
Project deposits secure a place on our development calendar and cover initial discovery and planning work. Deposits are non-refundable once discovery work has commenced.
Milestone Payments
For milestone-based engagements, fees for completed and delivered milestones are non-refundable. If a project is cancelled before a milestone is delivered, unearned fees for that milestone will be refunded.
Cancellations
Clients may cancel an active engagement with written notice. Refunds, if applicable, are calculated based on work completed as of the cancellation date.
Disputes
Any billing dispute should be raised within 30 days of invoice date by contacting support@andreslarin.us.
Contact
Questions about this Refund Policy may be directed to support@andreslarin.us.